Privacy Policy

Introduction

Welcome to cttc-sa.com, the website of Creativity and Technology Trading & Contracting (CTTC-SA). When you visit our website or reach out to us about our products and services, you may share some personal information with us. We take that trust seriously. This Privacy Policy explains in plain language what we may collect, why we collect it, how we look after it, and what choices you have.

By using this website, you agree to the practices described on this page. If you are not comfortable with any part of it, please contact us before you continue.

Who we are

CTTC-SA is a supplier of industrial and smart technology solutions in Saudi Arabia, including electrical actuators, valves, environmental monitoring devices, IoT-based smart solutions, and services such as leak detection, ultrasonic flow verification and infrared thermography. In this policy, "we", "us" and "our" mean CTTC-SA, and "you" means anyone who visits or uses cttc-sa.com.

Information we may collect

We try to collect only what we genuinely need. Depending on how you use the website, this may include:

  • Information you give us. If you send an enquiry, request a quotation, email us or call us, you may share details such as your name, company name, job title, email address, phone number and the details of your requirement.
  • Information collected automatically. Like most websites, we may receive basic technical details when you visit, such as your IP address, browser type, device type, the pages you view, and the date and time of your visit.
  • Cookies and similar technologies. We may use cookies to keep the website working properly and to understand how visitors use it. More on this below.

How we use your information

We use the information we collect to:

  • Reply to your questions, enquiries and quotation requests
  • Share product and service details that match what you asked for
  • Run, maintain and improve the website and our services
  • Keep the website secure and prevent misuse
  • Meet legal and regulatory requirements that apply to us

We do not sell your personal information to anyone.

Cookies

Cookies are small text files saved on your device when you visit a website. They help a site work smoothly and, in some cases, remember your preferences. We may use essential cookies that keep the site running, and analytics cookies that show us, in aggregate, how visitors use it.

You can control or delete cookies through your browser settings. If you block all cookies, some parts of the website may not work as intended.

Sharing your information

We do not share your personal information with outside parties, except in these situations:

  • Service providers who help us operate the website or handle your request (for example hosting, email or analytics providers), and who may use your information only for that purpose
  • Business partners and suppliers, where it is needed to answer your enquiry about a specific product or service, and only to the extent necessary
  • Legal reasons, where we are required by law, court order or a valid request from a public authority

Third-party links

Our website may link to other websites, such as manufacturer or partner sites. We do not control those sites and are not responsible for their content or privacy practices. We encourage you to read their privacy policies before sharing any information.

How long we keep your information

We keep your personal information only for as long as it is needed for the purpose it was collected, or as long as the law requires. After that, we delete it or anonymize it.

Keeping your information safe

We take reasonable technical and organizational steps to protect your information from loss, misuse and unauthorized access. No website or method of electronic storage is completely secure, so we cannot promise absolute security, but we do our best to handle your information with care.

Your choices and rights

Under the laws that apply to us, including the Personal Data Protection Law of the Kingdom of Saudi Arabia, you may have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct information that is wrong or incomplete
  • Ask us to delete your information
  • Object to or limit how we use your information
  • Withdraw your consent at any time, where we rely on consent

To make any of these requests, contact us using the details below. We will respond within a reasonable time.

Children's privacy

Our website and services are meant for businesses and professionals, not for children. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us and we will remove it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check back now and then so you always know how your information is handled.

Contact us

If you have any questions about this Privacy Policy, please get in touch:

  • Company: Creativity and Technology Trading & Contracting (CTTC-SA)
  • Address: Office No. 601, World Trade Center, As Safa District, Al Ahwas Street, Jeddah 23456-5253, Kingdom of Saudi Arabia
  • Email: cttc@cttc-sa.com
  • Mobile: +966 550 649 888
  • Telephone: +966 (12) 608 5677